Best Return Prime Alternative for Shopify: QuickReturns

QuickReturns is a Return Prime alternative for Shopify stores, with a free plan for 10 requests a month and paid plans from $19.

Hands holding an open return parcel with a folded yellow t-shirt inside, on a packing table with folded navy clothes
  • 10free requests a month
  • $19a month, starting paid plan
  • 24 hrsfree migration from Return Prime
  • 1,000+brands on QuickReturns

QuickReturns: the best Return Prime alternative for growing Shopify brands

QuickReturns is the best Return Prime alternative for growing Shopify brands. This Shopify returns and exchanges app includes every feature from $19 a month. Its paid plans differ only in the number of requests. Free migration support moves your store from Return Prime within 24 hours, with no downtime.

Price
Growth is $19 a month for 60 requests, then $0.40 for each extra request. Return Prime Grow is $19.99 a month for 60 requests, then $0.49 for each extra request.
Free plan
QuickReturns Free covers 10 requests a month. Return Prime’s free plan covers 5.
Every feature
API access, webhooks and bonus store credit are on every QuickReturns paid plan. Return Prime lists WMS integration and unlimited users on its Scale plan, at $149.99 a month.
Free migration
the move from Return Prime is done within 24 hours, with no downtime and no developer needed. Your past returns are imported.
Personal support
every plan, including Free, comes with an account manager, a 1:1 onboarding call and live chat support.
1,000+ brands
run their returns and exchanges on QuickReturns.
Plan detailsQuickReturnsReturn Prime
Free plan10 requests a month5 requests a month
Starting paid planGrowth: $19 a month, 60 requestsGrow: $19.99 a month, 60 requests
Extra request on the starting plan$0.40$0.49

Sources: Return Prime on the Shopify App Store and Return Prime pricing page.

Handling more than 60 requests a month? See the QuickReturns plans and request rates.

QuickReturns vs Return Prime pricing

Return Prime lists four plans on the Shopify App Store. Free covers 5 requests a month, Grow costs $19.99 a month for 60 requests, Thrive AI costs $79.99 for 180 and Scale costs $149.99 for 450+. Extra requests cost $0.49 each on Grow and $0.79 each on Thrive AI.

QuickReturns costs less at every step. Growth is $19 a month for 60 requests, Boost is $49 for 300 and Scale is $99 for 500, and an extra request costs $0.40, $0.30 or $0.20. Every paid plan includes every feature.

Plan detailsQuickReturnsReturn Prime
Free plan10 requests a month5 requests a month
Starting paid planGrowth: $19 a month, 60 requestsGrow: $19.99 a month, 60 requests
Extra request on the starting plan$0.40$0.49
Middle planBoost: $49 a month, 300 requestsThrive AI: $79.99 a month, 180 requests
Extra request on the middle plan$0.30$0.79
Top listed planScale: $99 a month, 500 requestsScale: $149.99 a month, 450+ requests
Users on the starting paid planTeam members included2

Return Prime column: Return Prime on the Shopify App Store, and its pricing page for users. Plans change, so confirm on the listing before you decide.

For the feature-by-feature view, read our QuickReturns vs Return Prime comparison.

Which plan fits your monthly return volume

Find your monthly request count to see what you pay on each app. Return Prime’s figures come from its pricing page, where Grow costs $19.99 for 60 requests, $49.99 for 180 and $99.99 for 450. Above 500 requests a month, QuickReturns Custom sets the rate per brand.

Requests a monthQuickReturns planReturn Prime plan at that volume
Up to 10Forever Free: $0Free: 5 included, then $0.49 per extra request
11 to 60Growth: $19 a monthGrow: $19.99 a month
61 to 180Growth: $19, then $0.40 per extra request (100 requests: $19 + 40 × $0.40 = $35). From 135 requests, Boost: $49 a monthGrow: $19.99, then $0.49 per extra request, or $49.99 a month for 180
181 to 300Boost: $49 a monthGrow: $49.99 for 180, then $0.49 per extra request, or $99.99 a month for 450
301 to 500Boost: $49, then $0.30 per extra request (450 requests: $49 + 150 × $0.30 = $94). From 467 requests, Scale: $99 a monthGrow: $99.99 a month for 450, then $0.49 per extra request

What needs Return Prime’s Scale plan

Return Prime’s pricing page keeps the features and limits below for its Scale plan. On QuickReturns, every paid plan from $19 a month includes them.

What you needQuickReturnsReturn Prime
Order and warehouse systemsUnlimited OMS connections on every paid planWMS integrations on Scale only
Courier integrationsUnlimited on every paid planUp to 2 on Grow and Thrive AI, more on Scale only
Bonus store creditEvery paid planScale only
UsersUnlimited on every paid plan2 on Grow and Thrive AI, 5+ on Scale
Price of that planGrowth: from $19 a monthScale: quote on its pricing page, $149.99 a month on its App Store listing

Every feature from $19 a month

Every paid plan includes returns automation and unlimited courier connections. Couriers include UPS, Shippo, Canada Post, Australia Post, DHL and Royal Mail. QuickReturns has 100+ integrations, and the ones not listed by name connect through webhooks.

Who Return Prime still fits

Return Prime fits a brand that wants the intelligent exchange discounts and return fees on its Thrive AI plan at $79.99 a month. Other Shopify brands get every feature on QuickReturns from $19 a month.

Sources: Return Prime pricing page and Return Prime on the Shopify App Store. Plans change, so confirm on its pricing page before you decide.

What you get with QuickReturns

Exchanges that keep the sale

A shopper can return or exchange several items in one request, with one return shipment and one payout. ConvertX shows curated products next to the item being returned. The branded returns portal is part of the Free plan and is available in 15 languages. Refunds can go to store credit, the original payment method or a bank transfer.

Revenue Recovery Dashboard

See return rate by SKU, exchange conversion rate and store credit redemption in one place. A live number shows the direct return on QuickReturns for your store, and it updates every day.

Return Prime alternative for Indian D2C brands

A customer return starts when the shopper raises a request in your returns portal. An RTO (return to origin) parcel comes back from the courier undelivered. RTO management cancels those orders on Shopify and in your OMS and refunds prepaid orders automatically. Refunds for COD orders go to store credit or through your connected payout gateway. Bank transfer and UPI refunds work on every plan, Free included. Return Prime’s pricing page lists UPI refunds on its Scale plan only. QuickReturns also syncs with Unicommerce and Vinculum and works with Shiprocket, Delhivery, Blue Dart and Xpressbees.

How to switch from Return Prime to QuickReturns

Stores that move from Return Prime get a free guided migration, done within 24 hours, with no downtime and no developer needed. The team imports your past returns and rebuilds your policy rules, time windows and automations in QuickReturns. bAbli, Flurr and Dermatouch have all moved from Return Prime to QuickReturns.

  1. Install QuickReturns

    Add the app from the Shopify App Store. You can start on the Forever Free plan with 10 requests a month.

  2. Ask for free migration

    Tell the team you are moving from Return Prime, on live chat or a demo call. Migration support costs nothing.

  3. Bring your past returns

    The team imports your past return requests from Return Prime, so your history stays in one place.

  4. Rebuild your rules

    The team rebuilds your policy rules, time windows and automations in QuickReturns. You do not need a developer.

  5. Set up your portal

    Add your logo, brand colour, return window and return reasons. Setup takes about 30 minutes, with live chat support if you need it.

  6. Test a return and go live

    Submit a test return and follow it to the refund. Then go live: the move is done within 24 hours, with no downtime.

Prefer to write to us? Contact the QuickReturns team about your migration.

Other Return Prime alternatives and competitors

Three other Return Prime competitors publish their plans online. The table sets each one next to QuickReturns on the same two measures, with the other apps in alphabetical order.

Plan detailsAfterShip ReturnsLoop ReturnsReturnGOQuickReturns
Starting paid plan$19 a month, 20 returnsStarting at $340 a month$147 a month, 110 returns$19 a month, 60 requests
Each extra request$0.50Not published$1.25$0.40

Sources: AfterShip Returns listing, Loop Returns pricing page and ReturnGO listing. Plans change, so confirm on each page before you install.

QuickReturns is the pick here: at $19 a month it includes three times the requests of AfterShip’s $19 plan, and no app in the table publishes a lower price for an extra request.

Coming from Loop instead? See QuickReturns as a Loop Returns alternative, or read our comparison of ten Shopify returns apps.

Return Prime alternative: FAQ

What is the best Return Prime alternative for Shopify?

QuickReturns is the best Return Prime alternative for growing Shopify brands. Its free plan covers 10 requests a month, against 5 on Return Prime. Growth costs $19 a month for 60 requests, then $0.40 for each extra request, and every paid plan includes every feature.

Is QuickReturns cheaper than Return Prime?

Yes, on the published prices. QuickReturns Growth costs $19 a month for 60 requests, then $0.40 for each extra request. Return Prime Grow costs $19.99 a month for 60 requests, then $0.49 for each extra request. Plans change, so confirm on Return Prime’s App Store listing before you decide.

Is Return Prime free?

Return Prime has a free plan that covers 5 return requests a month, and each extra request costs $0.49. Its paid plans start at $19.99 a month for Grow. QuickReturns Free covers 10 requests a month and comes with an account manager, a 1:1 onboarding call and live chat support.

Does switching from Return Prime cause any downtime?

No. The QuickReturns team handles the move, so your returns portal stays live throughout. Shoppers can keep raising return and exchange requests while the migration runs.

How long does the migration from Return Prime take?

The free migration from Return Prime is done within 24 hours, and you do not need a developer. Setting up QuickReturns itself takes about 30 minutes.

How do I switch from Return Prime to QuickReturns?

Install QuickReturns from the Shopify App Store and ask the team for free migration support. The team imports your past returns and rebuilds your policy rules, time windows and automations. You do not need a developer. You set up your portal in about 30 minutes, test a return and go live. The move is done within 24 hours, with no downtime.

Is Return Prime good?

Return Prime is a capable Shopify returns app, with a free plan for 5 requests a month. As your volume grows, it costs more than QuickReturns. Its pricing page lists Grow at $49.99 a month for 180 requests and $99.99 for 450. Each extra request on Grow costs $0.49. WMS integrations and bonus credit are on its Scale plan only. QuickReturns includes every feature on every paid plan from $19 a month, and 300 requests cost $49 on Boost.

Can QuickReturns handle multi-item exchanges?

Yes. A shopper can return or exchange several items from one order in a single request, with one return shipment and one payout. Variant exchanges are part of the Free plan, and paid plans add exchanges for a different product.

Start free with 10 requests a month

Install QuickReturns on the Free plan today. Or book a demo and we will plan your move from Return Prime with you.