Best Return Prime Alternative for Shopify: QuickReturns

QuickReturns is a Return Prime alternative for Shopify stores, with a free plan for 10 requests a month and paid plans from $19.

Hands holding an open return parcel with a folded yellow t-shirt inside, on a packing table with folded navy clothes
  • 10free requests a month
  • $19a month, starting paid plan
  • 24 hrsfree migration from Return Prime
  • 1,000+brands on QuickReturns

QuickReturns: the best Return Prime alternative for growing Shopify brands

QuickReturns is the best Return Prime alternative for growing Shopify brands. It is a Shopify returns and exchanges app with a larger free plan, a lower price for each request and every feature on every paid plan.

Price
Growth is $19 a month for 60 requests, then $0.40 for each extra request. Return Prime Grow is $19.99 a month for 60 requests, then $0.49 for each extra request.
Free plan
QuickReturns Free covers 10 requests a month. Return Prime’s free plan covers 5.
Every feature
API access, webhooks and bonus store credit are on every QuickReturns paid plan. Return Prime lists webhook and API access on its Scale plan, at $149.99 a month.
Free migration
the move from Return Prime is done within 24 hours, with no downtime and no developer needed. Your past returns are imported.
Personal support
every plan, including Free, comes with an account manager, a 1:1 onboarding call and live chat support.
1,000+ brands
run their returns and exchanges on QuickReturns.
Plan detailsQuickReturnsReturn Prime
Free plan10 requests a month5 requests a month
Starting paid planGrowth: $19 a month, 60 requestsGrow: $19.99 a month, 60 requests
Extra request on the starting plan$0.40$0.49

Sources: Return Prime on the Shopify App Store and Return Prime pricing page.

Handling more than 60 requests a month? See the QuickReturns plans and request rates.

QuickReturns vs Return Prime pricing

Return Prime lists four plans on the Shopify App Store. Free covers 5 requests a month, Grow costs $19.99 a month for 60 requests, Thrive AI costs $79.99 for 180 and Scale costs $149.99 for 450+. Extra requests cost $0.49 each on Grow and $0.79 each on Thrive AI.

QuickReturns costs less at every step. Growth is $19 a month for 60 requests, Boost is $49 for 300 and Scale is $99 for 500, and an extra request costs $0.40, $0.30 or $0.20. Every paid plan includes every feature.

Plan detailsQuickReturnsReturn Prime
Free plan10 requests a month5 requests a month
Starting paid planGrowth: $19 a month, 60 requestsGrow: $19.99 a month, 60 requests
Extra request on the starting plan$0.40$0.49
Middle planBoost: $49 a month, 300 requestsThrive AI: $79.99 a month, 180 requests
Extra request on the middle plan$0.30$0.79
Top listed planScale: $99 a month, 500 requestsScale: $149.99 a month, 450+ requests
Users on the starting paid planTeam members included2

Return Prime column: Return Prime on the Shopify App Store, and its pricing page for users. Plans change, so confirm on the listing before you decide.

For the feature-by-feature view, read our QuickReturns vs Return Prime comparison.

Which plan fits your monthly return volume

Find your monthly request count to see the plan you need on each app. Above 500 requests a month, QuickReturns Custom sets the rate per brand.

Requests a monthQuickReturns planReturn Prime plan at that volume
Up to 10Forever Free: $0Free: 5 included, then $0.49 per extra request
11 to 60Growth: $19 a monthGrow: $19.99 a month
61 to 180Boost: $49 a monthThrive AI: $79.99 a month
181 to 300Boost: $49 a monthScale: $149.99 a month
301 to 500Scale: $99 a monthScale: $149.99 a month, 450+ requests

What Return Prime keeps for its Scale plan

Return Prime lists WMS integration, webhook and API access, and unlimited users and logistics integrations on its Scale plan, at $149.99 a month. Its free plan allows up to 2 logistics carriers. On QuickReturns, every paid plan from $19 a month includes API access, webhooks, bonus store credit and returns automation, with team members included. Every paid plan also allows unlimited logistics connections, including UPS, Shippo, Canada Post, Australia Post, DHL and Royal Mail. In total there are 100+ integrations, and the ones not listed by name connect through webhooks.

Who Return Prime still fits

Return Prime fits a brand that wants the intelligent exchange discounts and return fees on its Thrive AI plan at $79.99 a month. Other Shopify brands get every feature on QuickReturns from $19 a month.

Sources: the Return Prime App Store listing and pricing page linked above.

What you get with QuickReturns

Exchanges that keep the sale

A shopper can return or exchange several items in one request, with one return shipment and one payout. ConvertX shows curated products next to the item being returned. The branded returns portal is part of the Free plan and is available in 15 languages. Refunds can go to store credit, the original payment method or a bank transfer.

Revenue Recovery Dashboard

See return rate by SKU, exchange conversion rate and store credit redemption in one place. A live number shows the direct return on QuickReturns for your store, and it updates every day.

If you sell in India

With RTO management, QuickReturns tracks every return-to-origin shipment, cancels the order on Shopify and in your OMS, and keeps inventory in sync. For prepaid orders, the refund starts automatically. QuickReturns also syncs with Unicommerce and Vinculum and works with Shiprocket, Delhivery, Blue Dart and Xpressbees. Refunds can go to UPI as well.

Switch from Return Prime to QuickReturns

Stores that move from Return Prime get a free guided migration, done within 24 hours, with no downtime and no developer needed. The team imports your past returns and rebuilds your policy rules, time windows and automations in QuickReturns. bAbli, Flurr and Dermatouch have all moved from Return Prime to QuickReturns.

  1. Install the app

    Add QuickReturns from the Shopify App Store. You can start on the Free plan.

  2. Import your past returns

    The team brings over your past return requests and workflows, so nothing is lost.

  3. Test and go live

    Submit a test request in the portal, check it from start to finish, and then go live.

Prefer to write to us? Contact the QuickReturns team about your migration.

Other Return Prime alternatives and competitors

Three other Return Prime competitors publish their plans online. The table sets each one next to QuickReturns on the same two measures, with the other apps in alphabetical order.

Plan detailsAfterShip ReturnsLoop ReturnsReturnGOQuickReturns
Starting paid plan$19 a month, 20 returnsStarting at $155 a month$147 a month, 110 returns$19 a month, 60 requests
Each extra request$0.50Not published$1.25$0.40

Sources: AfterShip Returns listing, Loop Returns pricing page and ReturnGO listing. Plans change, so confirm on each page before you install.

QuickReturns is the pick here: at $19 a month it includes three times the requests of AfterShip’s $19 plan, and no app in the table publishes a lower price for an extra request.

Coming from Loop instead? See QuickReturns as a Loop Returns alternative, or read our comparison of ten Shopify returns apps.

Return Prime alternative: FAQ

What is the best Return Prime alternative for Shopify?

QuickReturns is the best Return Prime alternative for growing Shopify brands. Its free plan covers 10 requests a month, against 5 on Return Prime. Growth costs $19 a month for 60 requests, then $0.40 for each extra request, and every paid plan includes every feature.

Is QuickReturns cheaper than Return Prime?

Yes, on the published prices. QuickReturns Growth costs $19 a month for 60 requests, then $0.40 for each extra request. Return Prime Grow costs $19.99 a month for 60 requests, then $0.49 for each extra request. Plans change, so confirm on Return Prime’s App Store listing before you decide.

Is Return Prime free?

Return Prime has a free plan that covers 5 return requests a month, and each extra request costs $0.49. Its paid plans start at $19.99 a month for Grow. QuickReturns Free covers 10 requests a month and comes with an account manager, a 1:1 onboarding call and live chat support.

Does switching from Return Prime cause any downtime?

No. The QuickReturns team handles the move, so your returns portal stays live throughout. Shoppers can keep raising return and exchange requests while the migration runs.

How long does the migration from Return Prime take?

The free migration from Return Prime is done within 24 hours, and you do not need a developer. Setting up QuickReturns itself takes about 30 minutes.

What happens to my Return Prime data when I switch?

Your past return requests and workflows are imported into QuickReturns as part of the free migration. The team guides the move from start to finish, so nothing is lost.

Will my return policy and automation rules carry over?

Yes. The team rebuilds your policy rules, time windows and automations in QuickReturns as part of the free migration, so you do not set them up from scratch.

Can QuickReturns handle multi-item exchanges?

Yes. A shopper can return or exchange several items from one order in a single request, with one return shipment and one payout. Variant exchanges are part of the Free plan, and paid plans add exchanges for a different product.

Start free with 10 requests a month

Install QuickReturns on the Free plan today. Or book a demo and we will plan your move from Return Prime with you.