Get in touch

Contact QuickReturns for a demo, pricing questions, help moving from another returns app, partnerships or technical help. Send the form and the team replies by email.

Contact QuickReturns

Have Questions?

Great! We're here to help.
  • General Questions: Plans, features and integrations. See pricing for every plan.
  • Migration Support: Free migration support when you move from another returns app.
  • Partnerships: Agencies and Shopify partners: see the partner program.
  • Technical Help: Merchants on every plan, including Free, get live chat support in the app. Guides are in the Help Center.

Frequently Asked Questions

Do you offer a free plan?

Yes. The Forever Free plan includes 10 return requests a month. The allowance resets each month.

How long does an implementation take?

It takes less than 30 minutes to get started. Simply install the app, configure your settings, and your branded portal goes live instantly.

Do I need technical skills to set it up?

No. You install the app and set it up yourself in about 30 minutes, without code. Every plan also comes with an account manager and a 1:1 onboarding call if you want a hand.

How are requests counted?

Each submitted return or exchange request counts as one request. You can track usage in real time from your QuickReturns dashboard.

How does billing work?

QuickReturns bills monthly through your Shopify account. Each paid plan includes a set number of requests, and extra requests are charged at that plan’s per-request rate. The Free plan stops at 10 requests until the next month or an upgrade.

Is my customer data secure?

Yes. We follow strict data protection and privacy standards. All information is encrypted and stored securely, compliant with Shopify and GDPR guidelines.

Ready to get started?

Join 1,000+ brands that run returns and exchanges on QuickReturns. Setup takes about 30 minutes.