Pricing
Every feature on every paid plan. You only pay for volume.
QuickReturns pricing starts free with 10 requests a month. When you upgrade, every paid plan gets the full product.
- 10free requests a month
- $19a month, starting plan
- Every featureon every paid plan
Forever Free
Forever Free plan: 10 requests a month
$0/month
Requests stop at 10 until the next cycle or until you upgrade.
Included on Free
- Branded self-service return and exchange portal
- Variant exchanges and price-difference exchanges
- Refunds to store credit and gift cards
- Unlimited return policies, reasons and restrictions
- Logistics, WMS and payment gateway integrations
- Analytics and return tracking
- A dedicated account manager
Paid plans add
- Exchanges for a different product
- ConvertX offers, suggestions and upsells
- Bonus store credit
- Automations
- Team members
- API access and webhooks
- Custom integrations
QuickReturns pricing plans, sized to your volume
Pick the plan that matches how many return and exchange requests you get each month. Of course, every paid plan includes every QuickReturns feature.
Growth
$19/month
60 requests a month
then $0.40 per extra request
Every feature included
Best value
Boost
$49/month
300 requests a month
then $0.30 per extra request
Every feature included
Scale
$99/month
500 requests a month
then $0.20 per extra request
Every feature included
Custom
Let’s talk
500+ requests a month
Rates set per brand
For high-volume brands
Every feature included
Our pricing principle
Why QuickReturns pricing has no feature tiers
Instead of tiers, every paid plan runs the same full product. Only your volume changes.
Small brands need the good stuff too
After all, exchanges, store credit and smart offers are what stop a return from becoming a lost sale. Yet keeping them for top-tier plans means the brands that can least afford lost revenue get the weakest tools. Therefore, every paid plan gets all of them.
Your bill follows your volume
In short, you pay for how many requests you handle, which tracks how much you sell. Moving up a plan changes your request allowance and your extra-request rate, but never which features you get. As a result, you never have to upgrade just to switch a feature on.
One product, one setup
Because every paid plan runs the same product, you set up your policies, integrations and automations once. Consequently, growing into a bigger plan never means rebuilding your returns flow.
Everything included in QuickReturns pricing
In fact, every paid plan gets every feature below. Meanwhile, the Free plan covers everything except the few items marked with a dash.
| Feature | Free | All paid plans |
|---|---|---|
| Return and exchange portal | ||
| Self-service portal embedded in your store | ✓ | ✓ |
| Your logo, colours, fonts and language | ✓ | ✓ |
| Returns and exchanges in one flow | ✓ | ✓ |
| Multiple items in a single request | ✓ | ✓ |
| Return methods: drop-off, ship it yourself or a return label | ✓ | ✓ |
| Return reasons with photos and notes | ✓ | ✓ |
| Automatic return shipping labels | ✓ | ✓ |
| Return fees, including label and restocking fees | ✓ | ✓ |
| Exchanges and revenue retention | ||
| Variant exchanges for size or colour | ✓ | ✓ |
| Price-difference exchanges, charged or refunded automatically | ✓ | ✓ |
| Refunds to store credit and gift cards | ✓ | ✓ |
| Exchanges for a different product | - | ✓ |
| Bonus store credit | - | ✓ |
| ConvertX offers, suggestions and A/B tests | - | ✓ |
| Upsells on exchanges | - | ✓ |
| Rules and automation | ||
| Unlimited return policies and workflows | ✓ | ✓ |
| Restrictions by product, collection or order tag | ✓ | ✓ |
| Restrictions by payment method | ✓ | ✓ |
| Automatic approvals, rejections, refunds and exchanges | - | ✓ |
| Automatic reverse AWB creation | - | ✓ |
| Analytics and automatic return tracking | ✓ | ✓ |
| Shopify and integrations | ||
| Sync inventory and exchange orders to Shopify | ✓ | ✓ |
| Hold exchange orders to protect inventory | ✓ | ✓ |
| Logistics integrations for reverse pickups | ✓ | ✓ |
| WMS and OMS integrations | ✓ | ✓ |
| Payment gateways for fees and price differences | ✓ | ✓ |
| Payout gateways for direct refunds | ✓ | ✓ |
| API access and webhooks | - | ✓ |
| Custom and ERP integrations | - | ✓ |
| Team and support | ||
| Team members | - | ✓ |
| A dedicated account manager | ✓ | ✓ |
| Live chat support | ✓ | ✓ |
| 1:1 onboarding call | ✓ | ✓ |
| Self-service knowledge base | ✓ | ✓ |
You can also find the full list of couriers, payment gateways and tools on our integrations page.
How QuickReturns pricing and billing work
What counts as a request
Simply put, each successfully submitted return or exchange request counts as one request. Your allowance resets each month; however, unused requests don’t carry over. In addition, you can track your usage in real time from the QuickReturns dashboard.
Billing through Shopify
QuickReturns is a monthly subscription billed through your Shopify account, in USD. As a result, there is no separate invoice or payment method to manage.
Changing plans
Start on Free, then upgrade whenever your volume grows. Since every paid plan has the same features, moving up only changes your request allowance and your extra-request rate.
Going over your plan
If you use more requests than your paid plan includes, extra requests are billed at your plan’s rate through Shopify: $0.40 on Growth, $0.30 on Boost and $0.20 on Scale. For this reason, if you regularly go over, upgrading is usually cheaper.
QuickReturns pricing FAQs
QuickReturns pricing and plans
Is QuickReturns free?
Yes. The Free plan includes 10 return or exchange requests a month, and they renew automatically. In addition, it covers the branded portal, variant exchanges, store credit refunds, return policies and your logistics, WMS and payment integrations.
Do the paid plans have different features?
No. Growth, Boost, Scale and Custom all include every QuickReturns feature. Instead, the only differences are how many requests are included each month and the rate for extra requests.
What is not included in the Free plan?
Exchanges for a different product, ConvertX offers and upsells, bonus store credit, automations, team members, API access and webhooks, and custom integrations are available on paid plans only.
What if I need more than 500 requests a month?
In that case, choose the Custom plan. It includes every feature with a request volume and price set for your brand. Book a call and then we’ll put it together.
Requests and extra usage
What counts as a request?
Each successfully submitted return or exchange request counts as one request. Also, you can see your usage in real time in the QuickReturns dashboard.
Do unused requests carry over to the next month?
No. Your request allowance resets at the start of each monthly billing cycle. Therefore, any unused requests don’t carry over.
What happens if I use more requests than my plan includes?
On paid plans, extra requests are billed through Shopify at your plan’s rate: $0.40 per request on Growth, $0.30 on Boost and $0.20 on Scale. Custom plans, however, have a rate set for your brand. The Free plan, on the other hand, stops at 10 requests until your next monthly cycle starts or you upgrade.
Billing and setup
How does billing work?
QuickReturns is billed as a monthly subscription through Shopify, in USD. Because of this, you don’t need to add a separate payment method.
Can I switch from another returns app?
Yes. QuickReturns supports migration from other returns apps with zero downtime. On top of that, most brands go live within 24 hours. See why brands switch to QuickReturns.
Do I need a developer to set it up?
No. Setup takes under 30 minutes: first install the app, then set your return rules and go live. In fact, no coding is needed.
Start free today, then upgrade when you’re ready.
Install QuickReturns on your Shopify store in minutes. Alternatively, talk to us about a plan for high return volumes.
New to returns policies? Try our free Shopify returns policy generator.