QuickEye: the Shopify order tracking app with delivery dates
QuickEye is a Shopify order tracking app that does two jobs. First, your customers track every order on a page that carries your brand, across the carriers you ship with. Second, they see an estimated delivery date on the product page before they buy.
- Multi-carrier tracking
- Branded tracking page
- Estimated delivery date
Free Forever plan with 50 orders a month. 7-day trial on every paid plan.
What QuickEye does
QuickEye does two things for a Shopify store. Both are part of the same app, so you install once.
Order tracking
Customers look up an order and follow the shipment on a tracking page with your brand. Because tracking is multi-carrier, one page covers the couriers you use.
Estimated delivery date (EDD)
Shoppers see when an order should arrive while they are still on the product page. So the delivery question gets an answer before checkout.
Order tracking for Shopify stores, across carriers
Shopify covers the basics. After you add a tracking number to a fulfilled order, customers can follow the delivery through the order status page, shipping emails and the Shop app.
An order tracking app for Shopify builds on that. QuickEye gives customers one tracking experience for every carrier, and it carries your brand. For example, a store that ships with Delhivery and Bluedart gives customers one place to check both.
QuickEye’s tracking includes:
- Real-time tracking
- Multi-carrier tracking and global tracking
- Auto order sync
- Order updates and email notifications
- A custom tracking link
- Shipping rules
A branded Shopify order tracking page instead of a courier link
A courier link sends your customer to another company’s website. A branded tracking page puts your store’s name in front of them instead.
Shoppers first see a “Track your order” card with two tabs. They can search with the tracking number. Alternatively, they can use the order number and the contact they used at checkout.
The branded tracking page is part of the Free Forever plan. On the Boost plan you also get an embedded tracking page and custom shipment status. In addition, Growth and Enterprise include every Boost feature.
Fewer “where is my order” messages
WISMO stands for “Where is my order?” (see Shopify’s WISMO guide). Support teams use the word for any message that asks about a delivery. Each message takes agent time, and our post on returns shows what support tickets cost a store.
A tracking page lets customers check the status themselves before they write in. In addition, QuickEye’s dashboard and analytics reports show shipping status, on-time performance and WISMO risk. As a result, your ops and CX teams have one place to see how shipments are doing.
Estimated delivery date on the product page
Shoppers want to know when an order will arrive before they pay for it. With QuickEye’s EDD, the estimated delivery date shows on the product page, so they see it while they decide.
Shopify has its own setting that can display delivery dates at checkout. QuickEye shows the date one step earlier, on the product page.
EDD is available on the Growth and Enterprise plans. Growth includes 1,000 delivery estimates, while Enterprise includes 1,500.
Carriers and tools QuickEye works with
QuickEye works with the carriers and tools below, and the Free Forever plan includes unlimited carrier integrations.
- Bluedart
- Delhivery
- DTDC
- Fship
- Shipfast
- Shiprocket
- Shopify customer accounts
For stores in India, that list covers Delhivery, Bluedart, DTDC and Shiprocket. For stores that ship to other countries, QuickEye also has global tracking.
If you also handle returns, the couriers for reverse pickups are on the QuickReturns integrations page.
QuickEye pricing: a free plan with 50 orders a month
QuickEye has four plans, with prices in USD. Every paid plan starts with a 7-day free trial, so you can test a Shopify order tracking app before you pay.
| Plan | Price per month | Included | Extra usage |
|---|---|---|---|
| Free Forever | $0 | 50 orders a month, branded tracking page, analytics, unlimited carrier integrations | New orders stop syncing after 50 in a month |
| Boost | $9 | 200 orders a month, embedded tracking page, custom shipment status, teams | $0.07 per additional shipment |
| Growth | $19 | 500 orders a month and 1,000 delivery estimates, all Boost features, EDD, dashboard, prioritized support | $0.06 per additional shipment, plus $1 per 1,500 delivery estimates |
| Enterprise | $49 | 1,500 orders a month and 1,500 delivery estimates, all Boost features, EDD, advanced analytics, personalized support | $0.05 per additional shipment, plus $1 per 1,500 delivery estimates |
Shopify order tracking app FAQ
What is the best way to add order tracking to a Shopify store?
Start with what Shopify gives you. Once you add a tracking number to a fulfilled order, customers can follow the delivery from the order status page, shipping emails and the Shop app. Then add a Shopify order tracking app such as QuickEye if you want a branded tracking page that covers several carriers.
How do I add an order tracking page to my Shopify store?
Install QuickEye from the Shopify App Store. The Free Forever plan includes a branded tracking page, so customers can look up an order by tracking number or order number. If you want more, the Boost plan adds an embedded tracking page and custom shipment status.
Is there a free order tracking app for Shopify?
Yes. QuickEye has a Free Forever plan at $0. It includes 50 orders a month, a branded tracking page, analytics and unlimited carrier integrations. After 50 orders in a month, new orders stop syncing. Paid plans start at $9 a month for 200 orders, and each paid plan comes with a 7-day free trial.
Which carriers does QuickEye track?
QuickEye works with Bluedart, Delhivery, DTDC, Fship, Shipfast and Shiprocket, and it also works with Shopify customer accounts. In addition, the app offers multi-carrier tracking and global tracking, so one tracking page covers the couriers you ship with. The Free Forever plan also includes unlimited carrier integrations.
What is WISMO?
WISMO is short for the question “Where is my order?”, and support teams use it for any customer message about a delivery. A tracking page lets customers check the status themselves. Meanwhile, QuickEye’s analytics reports show shipping status, on-time performance and WISMO risk for your store.
Does QuickEye show an estimated delivery date?
Yes. QuickEye shows an estimated delivery date (EDD) on the product page, so shoppers see when an order should arrive before they buy. EDD is available on the Growth and Enterprise plans. Growth includes 1,000 delivery estimates, while Enterprise includes 1,500.
How much does QuickEye cost?
QuickEye has four plans. Free Forever costs $0 and includes 50 orders a month. Boost costs $9 a month for 200 orders, Growth costs $19 for 500 orders, and Enterprise costs $49 for 1,500 orders. Every paid plan also has a 7-day free trial, and each plan lists its own rate for additional shipments.
Is QuickEye the same product as QuickReturns?
No. They are two separate apps from the same team. QuickEye tracks orders and shows estimated delivery dates, while QuickReturns handles returns and exchanges. You can install either one on its own, because each app has its own Shopify App Store listing and its own plans.