Jaipur Kurti
Jaipur Kurti case study: returns across stores
This Jaipur Kurti case study shows how a women’s Indian wear brand with stores across India keeps its Unicommerce orders, courier labels and store refunds in step.
Jaipur Kurti at a glance
By Ayushi Tyagi, reviewed by Anuj Goel,
| Brand | Jaipur Kurti |
|---|---|
| Industry | Women’s Indian wear |
| Based in | India |
| Platform | Shopify |
Highlights
- Unicommerce sync
Shopify and Unicommerce work from the same orders.
- AWB across partners
Labels generated across several logistics partners.
- Refunds across stores
Store returns are refunded, whichever location takes them.
About Jaipur Kurti
Jaipur Kurti sells women’s Indian wear online and in stores, through its own stores across India and multi-brand retail outlets. It is an independent brand and a QuickReturns customer.
The challenge: returns across channels
A brand that sells online and in stores asks more of a returns app. Jaipur Kurti came to QuickReturns with three problems: keeping Unicommerce in sync, generating AWBs automatically across several logistics providers, and refunding returns made at offline stores.
The last one needed a set-up that adapts to several locations.
How QuickReturns made Jaipur Kurti’s returns simpler
Unicommerce sync that keeps orders in step
A return touches the order, the warehouse and the refund, so every system has to agree. QuickReturns syncs with Unicommerce, and with Vinculum, so the order management system works from the same orders as the Shopify store. Shoppers start their return in a portal on the store with the order number plus phone or email. When a delivery fails, RTO management cancels the order on Shopify and on the OMS, and prepaid orders are refunded automatically. See the full list of QuickReturns integrations.
Automatic AWBs across logistics partners
Each courier has its own booking, so labels are easy to get wrong when a brand ships with more than one. QuickReturns integrates with 100+ platforms, including logistics carriers, and in India that covers Shiprocket, Delhivery, Blue Dart and Xpressbees. Prepaid return labels work with every directly integrated carrier, and an automation rule can generate the label as soon as a request is approved. Growth includes unlimited OMS and logistics connections. Read more about QuickReturns automations.
Store refunds that work across locations
Jaipur Kurti sells in its own stores as well as online, so a return can happen at a counter instead of in a parcel. QuickReturns handles refunds for returns made at the brand’s offline stores, and the set-up adapts to several locations. The brand switches return methods on one by one: a return label, a drop-off at a store, or shipping it back. Refunds go to store credit in the QuickReturns wallet, to the original payment method or by bank transfer, including UPI.
What changed for Jaipur Kurti
Orders in step
The Unicommerce sync keeps the order management system working from the same orders as the Shopify store.
Labels on approval
A rule can generate the prepaid return label as soon as a request is approved, with each directly integrated carrier.
Refunds at every location
Returns made at offline stores are refunded through QuickReturns, with a set-up that adapts to several locations.
Features Jaipur Kurti uses
- Unicommerce sync
- Automatic AWB generation
- Prepaid return labels
- Logistics integrations
- Store refunds
- Returns and exchanges
- Order lookup
Start on the free plan, which covers 10 return requests a month, or book a demo. Paid plans start at $19 a month. See QuickReturns pricing.